The Twin Dimensions of Trust

To trust or not to trustYour ageing smartphone has just given up the ghost. Would you chance handing it over to a stranger for repairs?

First you would think about whether its memory holds any sensitive data, and wonder what the stranger might do with it. Once you’re satisfied there are no ill intentions, you would decide whether you believe the stranger has the ability to repair smartphones. Given the success of the entire transaction depends on the latter, it seems counter-intuitive that this judgment be made only as a second step, yet this precisely what we all do. Read more on TCAM’s website

WWWD: What Would the Wealthy Do?

I was recently fortunate enough to have been able to attend a lecture by French economist, Professor Thomas Piketty, at Frankfurt’s Goethe University. So celebrated is the author of ‘Capital in the 21st Century‘, the packed amphitheatre had to wait fully 30 minutes before the professor was allowed to open his mouth. First we had to endure a speech from the university’s chancellor, then the French ambassador (who had been flown in from Berlin, even though France has consular representation in Frankfurt scarcely three kilometers from where we sat). Thereafter came the obligatory word from the sponsors, and an unusually lengthy introduction from the moderator. Everyone wanted a piece of the action – a sprinkling of Piketty Dust.
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